Emergency
Shelter
The shelter offers adults and children fleeing violent and dangerous situations a safe and supportive environment. The shelter is a place where they can recover from the effects of domestic, sexual, or family violence. In the shelter, clients are offered counseling, case management, legal assistance, and support with housing and employment needs. Spanish-speaking staff and volunteers are available.
Q. What is the shelter like?
A. The shelter is a large home on a residential street in Durham. We have sixteen beds in five bedrooms. There is a kitchen, a living room, a “quiet” room, a business room, on-site laundry, a back deck, and a backyard. We provide groceries, toiletries, and linens. Staying with us is free.
Q. Can I bring my kids?
A. Yes. We have family rooms and portable cribs if you need one.
Q. Are there any gender restrictions?
A. No. Our space is open to all.
Q. I’m in active substance use. Can I still come?
A. Yes, but no substances or paraphernalia are allowed on site. If you are interested in recovery services, we can provide referrals.
Q. Can I bring my pet or service animal?
A. Although it breaks our hearts, we do not allow pets on the premises. We can occasionally find accommodations for them elsewhere, so don’t let that be a deterrent to calling us. However, referencing ADA guidelines, our shelter welcomes “dogs that are individually trained to do work or perform tasks for people with disabilities.”
Q. Do I have to work for you while I’m staying there?
A. No, although we do ask that you clean up after yourself and children as a courtesy to other guests.
Q. I don’t have a car. Do you provide transportation?
A. The shelter is in close proximity to Durham’s free bus line, and in some circumstances, we may provide ride shares.
Q. How long can I stay?
A. We are a short-term emergency shelter, and we will work to support your housing goals.
Q. My abuser will hurt me if they find me. What kind of security do you offer?
A. The location of the shelter is confidential. We do not allow shelter clients to tell anyone, even trusted friends and family, about where they are staying. Everyone who enters the shelter, including staff and maintenance workers must sign a confidentiality agreement. The shelter is equipped with security camera and all doors are kept locked at all times.