Part- Time Shelter Relief Staff
Durham Crisis Response Center is seeking to fill a Part-time Shelter Relief Staff position (12 hour weekend shifts 7am-7pm/ 7pm-7am and some weekday shifts Monday-Friday 7am-3pm, 5pm-11pm, or 11pm-7am as needed)
The overall responsibility of the Shelter Relief Staff is to provide on-site supportive services to shelter residents, to ensure coordination with other agencies, and to assist with all aspects of shelter management. As needed, this position provides back-up coverage to Full Time Case Managers, organizes activities, and represents the Durham Crisis Response Center at community events.
Education: High school diploma or equivalent, degree preferred.
Experience:
1-2 years of experience in the field of Domestic Violence and/or Sexual Assault, Residential Services, or Case Management
Experience in human service field recommended.
Bi-lingual preferred
Skills and Abilities:
Strong written and verbal communication skills
Demonstrated experience and ease working with diverse populations of clients.
Ability to handle crisis situations with sensitivity and assertiveness.
Strong organizational skills
Demonstrated effectiveness as a member of a team and ability to work independently and take initiative.
Ability to prioritize job responsibilities.
Ability to provide and receive supervision.
Ability to maintain personal balance and accomplish multiple tasks that require a variety of skills.
Demonstrates skills of self-direction
EEO Statement
DCRC offers equal opportunity to and prohibits the discrimination against or harassment of anyone based on race, color, creed, religion, national origin political affiliation, sex, gender, gender identity or expression, sexual orientation, age, disability, handicapping condition, or other reasons prohibited by law. This nondiscrimination and opportunity policy extends to employment, membership, board service and leadership, volunteerism, and participation in any of the organization’s programs or services
$16 per hour
To apply, please submit a resume to hr@thedcrc.org for consideration.
This agency does not discriminate on the basis of race, religion, age, gender, disability, national origin, political affiliation, sexual orientation, medical condition, or any other non-performance factor.
Employment
Part- Time Trauma Counselor
FLSA STATUS: Part time, 8-12 hours a week
DEPARTMENT: Crisis Services
REPORTS TO: Director of Crisis Services (administrative), Clinical Supervisor (clinical)
SUMMARY
The Trauma Counselor provides trauma-informed assessment, crisis stabilization, and therapeutic services to adult survivors of domestic violence, sexual assault, and human trafficking whose clinical needs exceed the scope of intern-level counseling.
This role focuses on high-acuity cases and complex trauma presentations within a short-to-intermediate-term treatment model. When clinically appropriate, the counselor facilitates transition to Medicaid-funded or community-based long-term providers, while ensuring continuity of care and ethical treatment planning.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Clinical Assessment and Treatment
· Conduct comprehensive intake and trauma-informed assessments.
· Develop and implement individualized treatment plans for clients presenting with complex trauma, acute distress, or co-occurring concerns.
· Provide crisis intervention and stabilization services.
· Deliver trauma-focused therapeutic interventions grounded in evidence-based or evidence-informed practice.
· Maintain timely, accurate clinical documentation in accordance with agency and licensure standards.
Stabilization and Care Transitions
· Determine appropriate duration of care based on clinical need and agency model.
· Maintain an active caseload of approximately 4–8 clients, depending on acuity and scheduling structure.
· Coordinate referrals to Medicaid or community-based providers when stabilization has been achieved.
· Ensure warm handoffs and avoid abrupt service termination when ongoing treatment remains clinically indicated.
Risk Management and Safety
Conduct lethality, suicide, and risk assessments.
Develop and monitor safety plans in coordination with Crisis Services staff.
Exercise independent clinical judgment in high-risk situations.
Clinical Collaboration
Participate in interdisciplinary case consultation.
Provide consultative guidance to interns and advocates when appropriate.
Contribute to quality improvement within the counseling program.
SUPERVISORY RESPONSIBILITIES
None
KNOWLEDGE, SKILLS, AND ABILITIES
· Foster a positive, inclusive, and trauma-informed work environment through transparent and professional communication.
· Demonstrate advanced competency in trauma-informed and survivor-centered care.
· Maintain strict adherence to confidentiality and professional ethics.
· Model sound clinical judgment, emotional regulation, and professional boundaries.
· Work effectively with diverse and historically marginalized communities.
· Contribute to an equitable and collaborative workplace culture.
· Ability to diffuse crisis calmly and effectively.
· Proficient with computer applications thorough understanding of Microsoft Office programs and the ability to learn and master other computer technology /software programs as needed.
EDUCATION and EXPERIENCE
Required Education and Experience
· Master’s degree in social work, Counseling, or related field.
· Minimum 3–5 years of post-graduate clinical experience.
· Demonstrated experience treating complex trauma in adult populations.
Preferred Education and Experience
· Bilingual (English/Spanish) preferred.
· Experience working with survivors of domestic violence, sexual assault, or human trafficking.
· Experience in nonprofit or community-based settings.
· Training in trauma-specific modalities (e.g., EMDR, CPT, TF-CBT, somatic approaches).